A free Webinar sponsored by Ciena and xchange

If you really want to reduce costs and overhead in backhaul, it takes more than just migrating the TDM network to lower cost-per-bit Ethernet. This Webinar will look at new, real-world architectural approaches that combine packet-based networks with traffic engineering to deliver more efficiency, reduce CAPEX requirements and enable faster service creation. 

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A free Webinar sponsored by xchange and AT&T Wholesale.

The virtual workplace is here and growing. Service providers need to move fast to offer their business customers advanced conferencing tools while decision-makers are considering ways to enable the virtual workplace. According to data from Nemertes Research, eighty-three percent of companies said they are embracing distributed workgroups this year, up from 57 percent in 2006. This is the perfect time for service providers to expand their product portfolio with high quality conference services.

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A free Webinar sponsored by Zhone, Power & Tel and xchange

Recent well-publicized failures of a few metro Wi-Fi initiatives have highlighted the challenges to getting the model just right, with technology choice having a make-or-break impact on upfront and ongoing costs. Join Zhone, Power & Tel and xchange, for a look at the range of relevant technology options for wireless broadband, as well as the dramatic improvements in economic and service performance possible for metro Wi-Fi when deployed as an extension of telco-grade multiservice architecture, and real-world case studies of lucrative new opportunities serving the federal, municipal and resort sectors.

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A free Webinar sponsored by UDP and Billing & OSS World

CRM does work.  And having the processes in place to leverage your billing and other operations support systems is the key to knowing – and retaining – your customers and selling with confidence to specific demographics.

Results can match expectations, especially when CRM software is flexible enough to meet your unique objectives.  Successful CRM programs employ a customer-centric philosophy that is established, promoted, and supported across the enterprise -- from top management to sales and the customer service representatives who rely on it daily.

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