A free Webinar sponsored by AT&T Wholesale and xchange

Unified communications services have the potential to drive significant business results for your customers. In particular, collaborative conferencing products have become mission-critical for businesses seeking to create agile, effective organizations.  During this Webinar, sponsored by AT&T and xchange, service providers will assess the growing demand for collaborative communications, learn how collaborative tools can be used to drive revenue growth and reduce expenses, and how they can impact an organizations social and environmental goals. Service providers also will find out how to hasten time-to-market with a business-class collaboration solution.

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A free Webinar sponsored by Zhone, Power & Tel and xchange

Recent well-publicized failures of a few metro Wi-Fi initiatives have highlighted the challenges to getting the model just right, with technology choice having a make-or-break impact on upfront and ongoing costs. Join Zhone, Power & Tel and xchange, for a look at the range of relevant technology options for wireless broadband, as well as the dramatic improvements in economic and service performance possible for metro Wi-Fi when deployed as an extension of telco-grade multiservice architecture, and real-world case studies of lucrative new opportunities serving the federal, municipal and resort sectors.

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A free Webinar sponsored by UDP and Billing & OSS World

CRM does work.  And having the processes in place to leverage your billing and other operations support systems is the key to knowing – and retaining – your customers and selling with confidence to specific demographics.

Results can match expectations, especially when CRM software is flexible enough to meet your unique objectives.  Successful CRM programs employ a customer-centric philosophy that is established, promoted, and supported across the enterprise -- from top management to sales and the customer service representatives who rely on it daily.

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